Warranty

Every part in a Byte4PC computer is new and comes with its official brand warranty. Here is how it works and how we help if something goes wrong.

What is covered

• Each part (processor, motherboard, RAM, SSD, graphics card, power supply, cooler, cabinet and add-ons) carries the manufacturer's warranty.
• The warranty period depends on the brand and model. It is usually shown on the brand's website and the product box.
• Your GST invoice from Byte4PC is your proof of purchase. Please keep it safe.

How to make a claim

1. Email contact@byte4pc.com with your order number, a short description of the problem and, if possible, a photo or video.
2. We help you find which part is faulty and tell you what to do next.
3. Warranty claims are handled by the brand's service centre. We guide you through the brand's claim process.

Damage during delivery

If your PC arrives damaged, this is handled as a replacement, not a warranty claim. Please record an unboxing video and contact us as described in our refund policy.

What brands usually do not cover

• Physical damage, cracks, bent pins or broken parts
• Liquid damage, burn marks or damage from power surges
• Removed or damaged warranty stickers and serial numbers
• Damage from overclocking, BIOS changes or unauthorised repairs

The final decision on a warranty claim is made by the brand, based on its own warranty terms.

Software help

Every PC ships with Windows 11 and drivers installed. If you face a software issue after delivery, email us and we will try to help.